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Optional Add-ons — included free during your trial

IT Asset Management

Track hardware, software, licenses, maintenance, and the full asset lifecycle

+ R 50.00/month after trial

WhatsApp Integration

Receive and respond to WhatsApp messages directly inside your ticketing inbox.

+ R 50.00/month after trial

Microsoft 365 SSO

Let staff sign in with their Microsoft 365 / Azure AD accounts — no extra password needed.

+ R 50.00/month after trial

Customer Relationship Manager

Customer Relationship Manager — companies, contacts, interactions, pipeline, and tasks

+ R 50.00/month after trial

Sales

Full sales workflow: quote requests, quotes with PDF, purchase orders, invoicing and delivery tracking.

+ R 50.00/month after trial

Password Manager

Store passwords in a Secure encrypted password vault. Share passwords with your clients with one-time sharing.

+ R 50.00/month after trial

Document Manager

Upload, version and organise client and global documents with categories.

+ R 50.00/month after trial

Domain & Certificate Management

Domain repository, SSL certificate monitoring, CSR generation and certificate storage.

+ R 50.00/month after trial

SLA Management

Define SLA policies with response and resolution targets per priority; track compliance with business-hour aware deadlines.

+ R 50.00/month after trial

Contract Management

Manage client service contracts with SLA, support hours, assets, domains, and custom services.

+ R 50.00/month after trial

Advanced Reports

Detailed ticketing reports: billable tickets, per-client analysis, client detail, and a custom report builder.

+ R 50.00/month after trial