Enterprise IT. Small Business Price.
Every service we offer is purpose-built to help your business run securely, stay resilient, and grow without technology holding you back — backed by enterprise hardware, open-source innovation, and a team that treats your business as if it were their own.
Remote Monitoring & Management
Think of RMM as your always-on IT operations centre. Our platform maintains complete visibility into every device, server, and network component in your environment — 24 hours a day, 7 days a week. Most issues are detected and resolved before your team even notices something is wrong, keeping disruptions to a minimum and your people productive.
Beyond monitoring, we actively manage the health of your environment: applying security patches before vulnerabilities can be exploited, tracking software licence compliance, and optimising system performance. You receive regular reports that translate technical data into plain-language insights about the state of your IT infrastructure.
- 24/7 real-time monitoring of servers, workstations, and network devices
- Automated patch management — OS, drivers, and third-party software
- Proactive alerting with defined escalation procedures
- Remote support and remediation without disruptive on-site visits
- Full asset inventory and software licence tracking
- Performance baseline monitoring and capacity planning alerts
- Monthly health and trend reports in plain business language
Virtual Private Server Hosting
Most small businesses end up on oversubscribed shared hosting that degrades under load, or pay premium prices for hyperscaler cloud resources they barely use. Our VPS infrastructure sits between those extremes: real enterprise-grade hardware in secure, high-availability datacenters, with predictable flat-rate pricing and none of the "pay-per-minute" billing surprises.
We run open-source hypervisors (KVM/Proxmox), which means no proprietary lock-in — your data and configuration are always portable. Whether you need a server for business applications, a development environment, a database, or to run internal tools, we size the environment correctly and keep it running.
- Enterprise hardware: high-availability clusters, NVMe SSD storage, ECC RAM
- Open-source stack (KVM/Proxmox) — no proprietary lock-in, fully portable
- Flexible resource allocation: scale CPU, RAM, and storage on demand
- DDoS protection, perimeter firewall, and automated snapshots included
- Managed OS patching, security hardening, and application updates
- Root access or fully managed — your choice, changeable at any time
- 99.9% uptime SLA with transparent incident communication
Networking & Firewalls
A poorly designed network is one of the most common — and costly — IT problems small businesses face. Slow performance, insecure remote access, outages caused by a single failure point, and no visibility into what's happening on the wire. We design your network properly from the ground up, or stabilise and improve what you already have.
Our firewall management goes beyond simply blocking ports. We implement defence-in-depth network architectures that segment sensitive systems, control access strictly, and log traffic for audit and incident response. Remote staff connect securely via managed VPN, and we monitor your network health continuously.
- Firewall design, deployment, and ongoing rule management (pfSense, OPNsense, Fortinet)
- VLAN segmentation — separate staff, guest, IoT, and server traffic
- Site-to-site VPN for multi-branch connectivity
- Secure remote access VPN for hybrid and remote workers
- SD-WAN and ISP failover for always-on connectivity
- Intrusion detection and prevention (IDS/IPS)
- Enterprise Wi-Fi design and management (Ubiquiti, Cisco Meraki)
Hosted Cloud Services
Cloud isn't a destination — it's a tool. We help you use it correctly: selecting the right platform for each workload, managing costs, and ensuring security controls are in place. From Microsoft 365 and Google Workspace for day-to-day productivity, to IaaS platforms and private cloud for your applications and infrastructure — we architect, migrate, and manage it all.
Businesses that self-manage cloud often end up overspending, misconfigured, or with security gaps they don't know about. We bring structured governance to your cloud environment: proper identity management, access controls, backup policies, and ongoing cost optimisation.
- Microsoft 365 and Google Workspace setup, migration, and administration
- CRM implementation and cloud business application management
- Mainstream cloud: AWS, Azure, Google Cloud management and cost optimisation
- Private cloud built on our enterprise hardware (OpenStack / Proxmox)
- Secure cloud email, file storage, and collaboration platforms
- User provisioning, access control, and identity management (SSO/MFA)
- Hybrid cloud architecture and workload migration services
Domain Registration & Management
Your domain is your digital identity — if it lapses or its DNS is misconfigured, your website goes down, your email stops working, and your business becomes unreachable. We take complete ownership of your domain portfolio so these things simply don't happen.
Email deliverability is increasingly critical: without correctly configured SPF, DKIM, and DMARC records, your messages land in spam or are rejected entirely. We configure and maintain these authentication standards, protecting your brand reputation and ensuring your communications reach their destination.
- Domain registration across all major TLDs (.co.za, .com, .net, .org, and more)
- Authoritative DNS management with DNSSEC for tamper protection
- MX, SPF, DKIM, and DMARC setup for email deliverability and anti-spoofing
- Automated renewal management — no more surprise expiry notices
- Domain transfers and multi-domain portfolio consolidation
- Domain locking and registrar-level security controls
- SSL/TLS certificate procurement and renewal management
IT Helpdesk & User Support
When your team hits a technical problem, they need fast, competent help — not a ticket number and a three-day wait. Our helpdesk gives your staff direct access to qualified engineers via phone, email, or a support portal, with defined SLA response times so you always know what to expect.
We handle the full spectrum of day-to-day IT support: from "my computer won't start" to application troubleshooting, new employee onboarding, and device setup. When a senior engineer is needed for escalation, we handle it internally — your staff deal with one team, not a chain of different providers.
- SLA-backed response times — clear expectations, no ambiguity
- Remote support via secure screen-share and remote access tools
- On-site support for issues that can't be resolved remotely
- New employee onboarding — accounts, devices, and access configured on day one
- Offboarding management — access revoked, data secured, and hardware recovered
- Application support across Microsoft 365, Google Workspace, and business software
- Ticketing system with full audit trail for every support interaction
Backup & Disaster Recovery
Data loss events — ransomware, hardware failure, accidental deletion, or a disgruntled employee — happen to businesses of every size. The difference between a company that survives and one that doesn't often comes down to whether their backups actually worked when they needed them. We make sure yours do.
Our backup strategy follows the 3-2-1 rule: three copies of your data, on two different media types, with one stored offsite. Crucially, we test restores on a scheduled basis. A backup you haven't successfully restored from is not a backup — it's a false sense of security. We define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) aligned with your business, so you know exactly what a recovery scenario looks like.
- Automated, scheduled, AES-encrypted backups — no manual steps
- Local + offsite + cloud replication following the 3-2-1 rule
- File-level, image-level, and application-aware backup (including Microsoft 365)
- Ransomware-resilient backups with immutable (write-once) storage options
- Scheduled restore testing with documented proof of successful recovery
- RTO/RPO planning aligned to your operational requirements
- Backup health monitoring with alerts for missed or failed jobs
Cyber Security
Cyber criminals target small businesses precisely because they tend to have weaker defences than enterprises. A single successful phishing email, compromised password, or unpatched vulnerability can lead to ransomware, data theft, or regulatory penalties under POPIA. We build layered security that's proportionate to your risk profile and budget — without overcomplicating your daily operations.
Our approach is proactive, not reactive. We identify gaps before attackers do, train your staff to recognise threats, and have an incident response plan ready if something does get through. Security isn't a product you buy once — it's an ongoing programme, and we manage that programme for you.
- Security risk assessments and vulnerability gap analysis
- SIEM / log management, threat detection, and security event alerting
- Phishing simulation and staff security awareness training
- Multi-factor authentication (MFA) rollout and enforcement
- Incident detection, containment, and response planning
- Compliance advisory — POPIA, GDPR, SOC 2 alignment
- Dark web monitoring for compromised business credentials
Endpoint Security
Every laptop, desktop, and mobile device in your organisation is a potential entry point for attackers. Traditional antivirus catches known threats by signature — but modern attacks are designed to evade exactly that. Our endpoint security platform uses behavioural analysis and machine learning to detect and contain threats that signature-based tools miss, including fileless malware, ransomware, and zero-day exploits.
All devices are managed centrally from a single console. We enforce security policies, ensure devices are encrypted and compliant before they can access business resources, and extend protection to personal devices used for work (BYOD). When a threat is detected, automated containment isolates the affected device immediately — preventing lateral movement across your network.
- Next-gen antivirus (NGAV) with EDR / XDR — goes beyond signature detection
- Behavioural monitoring and AI-driven threat detection
- Automated threat containment — infected device isolated before it spreads
- Centralised policy management and enforcement across all devices
- Full disk encryption (BitLocker / FileVault) management and compliance
- Mobile device management (MDM/UEM) including BYOD controls
- USB and peripheral access control policies